General Brand Questions
1.What makes RG Naturals different from store-bought brands?
Unlike mass-produced brands, we focus on small-batch production. This means our cashews are crunchier, our spices are more aromatic, and nothing sits in a warehouse for months. We use premium matte-black barrier packaging to ensure you get farm-fresh quality every time.
2.Where are your products made?
All our products are hand-sorted and packed right here in the Krishnagiri district, Tamil Nadu, specifically at our peaceful farmland facility near farming estate.
Quality & Sourcing
1.Are your products 100% natural?
Yes! We have a zero-tolerance policy for artificial colors, preservatives, or fillers. What you see on the label is exactly what is inside the bag.
2.How do I know the product is fresh?
Each pack comes with a QR code. When scanned, you can watch an uncut video of our preparation and packing process, so you can see the exact hygiene and care that went into your specific batch.
3.Is your Garam Masala pure?
Absolutely. Our signature blend is made from 12 whole spices, ground at low temperatures to keep the natural essential oils intact. You’ll notice the difference in the aroma as soon as you open the seal.
Ordering & Shipping
1.Do you offer home delivery?
Yes, we offer local delivery in Krishnagiri and Hosur. For other locations, we ship via trusted courier partners.
2.Do you take bulk or corporate gift orders?
We do! We specialize in premium gifting for weddings, corporate events, and festivals. Please contact us directly for customized bulk pricing.
3.What is your return policy?
Since we deal in food products, we only accept returns if the seal is tampered with at the time of delivery or if you receive the wrong item. Please reach out to us within 24 hours of receipt.
Wellness Collection (Coming Soon)
1.When are your handmade soaps launching?
Our Pure Wellness line is currently in the final stages of formulation. We expect to launch our organic handmade soaps and skincare range in Spring 2026. Stay tuned to our WhatsApp status for the official announcement!